Privacy Policy

Effective November 6, 2026

This policy explains how Infinite Marketing, based in Atlanta, Georgia ("we" or "us"), handles personal information through Infinite Chats, Infinite AI Calls and this website.

Information we collect

Checkout: your name, email, company name, phone number and the plan you chose. You enter your card on Stripe's secure page, and we don't see or store your full card number. We can see billing details from Stripe, such as the payment status and amount.
Your account: your sign-in and profile details, and what you put into the service, such as your agents' settings and knowledge base.
Conversations: when your website voice chat (Infinite Chats) or phone agent (Infinite AI Calls) talks with people, the service may store details of those conversations, such as transcripts, recordings, times and locations, to show them in your dashboard and analytics.
Contact lists (Infinite AI Calls): the names, phone numbers and other details you upload so your agents can call people, plus call results such as whether a call was answered.
Technical information: your IP address, browser type, pages requested and dates and times, in server logs.

How we use it

to provide, support, secure and improve the service;
to create your account and send your sign-in, billing and service messages;
to answer your requests;
to prevent spam, fraud and misuse, and to meet legal and accounting duties.

We don't sell your personal information.

Who we share it with

We share information only as needed, with:

Stripe, which processes payments;
our software platform partners and their AI, voice, telephone and hosting providers, which run the agents, the dashboards, the calls and the conversations;
services you connect, such as Cal.com, GoHighLevel or HubSpot, when you choose to connect them;
Google Fonts, which supplies this website's font, so your browser sends your IP address to Google when you view a page;
authorities or other parties when the law requires it, to protect rights and safety, or as part of a sale or transfer of the business.

Cookies

This website doesn't currently use advertising cookies or analytics. The dashboard uses cookies and browser storage to keep you signed in. Stripe uses its own cookies on its payment pages.

People who talk with or are called by our customers' agents

Businesses using Infinite Chats or Infinite AI Calls decide how their agents are set up, who they call and what happens to conversations. If you talked with or were called by one of their agents, contact that business first with questions or requests, including to stop calls. We handle that information to run the service for them.

How long we keep it

We keep account information while your account is active. Afterward, we keep what we need for billing, legal, security and dispute purposes, and we may delete the rest. Copies can remain in backups for a time.

Security

We and our providers use protections such as encrypted connections and limit who can reach our systems. No system is perfectly secure, so we can't promise that information will never be exposed.

Your choices

You can ask us to tell you what personal information we hold about you, correct it or delete it. Contact us using the details below. We may need to confirm who you are, and we may keep what the law requires. Some laws, depending on where you live, give you more rights, and we will honor those that apply to us.

Children

The service is for businesses and isn't meant for anyone under 18. We don't knowingly collect information from children.

Where information is handled

We are based in the United States. Our providers may handle information in other countries.

Changes to this policy

We may update this policy. We will post the new version here with a new effective date, and we will tell you another way if a change is significant.

Contact us

Infinite Marketing, Atlanta, Georgia
Phone: 1-678-935-6401
Email: designer@infinitemarketing.co